Content 101: How to Develop Your Content Strategy

First things first: Why do you need a content strategy to begin with? Because if you are an expert at anything (and if you offer a product or a service, you should absolutely be an expert in that product or service), sharing your expertise is the best way to naturally engage consumers and build the trust that will turn them into followers and customers. And because we are firm believers that high-quality content, delivered to the right people at the right time, is what makes the experience of your brand delightful.  

At Good & Gold, we also believe that developing a content strategy is just the first step in your content journey. Once you have your plan in place, you’ll need to market your content through a strategic mix of platforms to attract and retain your audience, ultimately driving both engagement and action. Then, you should be obsessing over analytics to test user behavior, adapting over time to ensure continuously profitable outcomes.

Every company is different, of course, and has its own story to tell—but the following seven steps comprise our framework for discovering and developing the best content strategy for your brand:

1. Define the Goals

What’s your aim for creating a content development and marketing plan? Sure, you probably want to drive sales and engagement, but how exactly to you want customers to engage? Are there particular products or services you’d like to focus on? And how do you want them to feel about your brand when they engage with it? Start by honing the Specific, Measurable, Attainable, Relevant, and Time-bound (SMART) goals that will guide the rest of your process.

2. Find Your Audience

The next step is to clearly define your content's target audience. Are you hoping to reach your existing customers and draw them deeper into your brand? Or is there a new audience you’ve been unable to reach?

3. Audit Existing Content

If you’ve created any content in the course of your business, review that content and determine how those efforts align with organizational goals. Can you leverage your past work to bolster your refreshed content strategy? Don’t force it, but don’t exclude valuable content just because it’s old. The best content is “evergreen,” and will hold up over time.

4. Develop the System

Here’s where the rubber hits the road: What concrete process will guide the creation, publication, and analysis of your content? Indeed, when you’ve created a great piece of content, the job has only just begun. You’ll need a consistent editorial process to organize, review, and approve that content; a clear process for effectively disseminating that content via the channels that you’ve chosen to align with your goals; and finally, a system with clear benchmarks to guide your analysis of success. Otherwise, you are shouting into the void.

Photo by  Jason Leung  on  Unsplash
Photo by Jason Leung on Unsplash

5. Brainstorm Content Ideas

Conduct market research. Sit in a room and throw out ideas. Look at brands you admire. Consider your own browsing habits and history. Ask around and poke around. Then whittle those ideas down into a clear menu of actionable content ideas. The more those ideas can be segmented into categories, the better.

6. Determine the Media

Which media will best suit your content? Consider blog posts, e-books, infographics, videos, podcasts, case studies, and slide shows. What will resonate with your target audience, and what will work well with the marketing channels you've selected?

7. Publish & Manage Your Content

You’ve got your ideas, your chosen channels, your system, and your goals. Go forth and publish your content! But your journey doesn’t end here: Unfortunately, the strategy you came up with is not perfect, and it never will be, so you’ll need to test, adapt, test, pivot, test, and evolve some more. Your overarching aim should be to always keep the needle moving closer and closer to your goals. And when you’ve reached your goals? Make new ones.

We merge our dedication to innovative strategies and curiosity-driven design to foster growth and elevate brands.

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Pedal to Success: Navigating Digital Marketing Trends in the Bicycle Industry

Welcome, fellow cycling enthusiasts! Let's take a spin through the scenic greenways of digital marketing trends.. As technology continues to evolve, so does the way we connect with riders, promote our brands, and enhance the overall cycling experience. In this article we’ll take a deep dive into the latest trends that are transforming the cycling experience and propelling the industry forward.

Personalized Customer Experiences: In the age of information overload, cyclists expect tailored interactions that speak directly to their interests and preferences. Brands like Canyon are leading the charge by harnessing the power of data to create personalized experiences across various touchpoints. By analyzing consumer behavior and preferences, these brands can deliver targeted social media ads, customized email campaigns, and tailored product recommendations, ensuring that each rider feels understood and valued. This personalization not only enhances the overall customer experience but also fosters brand loyalty and drives repeat purchases.

Immersive Content: In a world where attention spans are dwindling, captivating content is king. The bicycle industry is embracing immersive experiences through virtual reality (VR) and augmented reality (AR) technologies to engage consumers like never before. Imagine being able to virtually test ride a new mountain bike or explore the scenic routes of a cycling destination from the comfort of your home. These immersive experiences not only provide an exciting way for cyclists to interact with brands but also help potential customers make more informed purchasing decisions. By offering immersive content that allows cyclists to experience products and destinations firsthand, brands can create memorable and impactful brand experiences that resonate with their audience.

Social Commerce: Social media platforms have evolved beyond just a place to connect with friends – they have become powerful platforms for driving sales and generating revenue. With the rise of social commerce, brands in the bicycle industry are tapping into platforms like Instagram and Facebook to showcase their products and facilitate seamless transactions.  This integration into social commerce is a crucial component of their omnichannel strategy. From shoppable posts to influencer collaborations, social commerce is redefining the way cyclists discover and purchase gear. Additionally, social commerce enables brands to tap into the power of user-generated content, leveraging the influence of loyal customers and brand advocates to amplify their reach and influence within the cycling community.

Community Building: Cycling is more than just a sport – it's a lifestyle and a community. Digital marketing allows brands to foster and grow these communities online, creating spaces where cyclists can connect, share experiences, and support one another. Whether it's through dedicated social media groups, virtual events, or user-generated content campaigns, brands are finding innovative ways to engage with cyclists on a deeper level. By building meaningful relationships with their audience, brands can create advocates who not only support their products but also spread the word to others in the cycling community.

Data-Driven Insights: In the digital age, data is a cyclist's best friend. By harnessing the power of analytics, brands can gain valuable insights into consumer behavior, preferences, and trends. From tracking website traffic to monitoring social media engagement, data-driven marketing enables brands to make informed decisions that drive results. By understanding what resonates with their audience, brands can refine their strategies and deliver more impactful campaigns that resonate with cyclists. Additionally, data-driven marketing allows brands to optimize their marketing spend and allocate resources more effectively, ensuring that every dollar spent delivers maximum return on investment. 

Sustainability Initiatives: As stewards of the environment, the bicycle industry is increasingly focused on sustainability and environmental conservation. Digital marketing provides a platform for brands to amplify their sustainability initiatives and connect with eco-conscious consumers. From promoting eco-friendly products to sharing stories of sustainability efforts, brands are leveraging digital channels to showcase their commitment to a greener future. Additionally, sustainability initiatives can serve as a point of differentiation for brands, helping them stand out in a crowded marketplace and attract environmentally conscious consumers who prioritize sustainability in their purchasing decisions.

In conclusion, the bicycle industry is riding the wave of digital innovation, embracing new technologies and strategies to connect with cyclists in meaningful ways. Whether it's through personalized experiences, immersive content, or community building initiatives, brands are leveraging digital marketing to pedal their way to success. So, gear up, embrace the trends, and let's continue to explore the world of cycling together – one pedal stroke at a time!

Design Guide for Launching a Small Brand

Starting a business isn’t just about selling products or services-it’s about building a brand that resonates with your audience. It’s an opportunity for creative expression and will ensure your business has a unique, memorable identity that will stand out in the market. A comprehensive style guide will guarantee consistency in your brand, ultimately leading to a strong brand presence and great content. To help you on your brand journey, we are sharing our 4-part process to create a brand identity that stands the test of time.

Part 1 - Getting to Know Your Brand

When creating a brand identity, the goal is to channel your brand personality and values into a clear visual style. In order to create an authentic and memorable brand, it’s important to start with some questions. What is the product/service you’re providing? What is the story and mission behind the business? Who is your target audience? Narrowing down your story, demographic, and goals will help to pinpoint the visual style that will best suit the brand. 

Part 2 - Conceptualize Your Vision & Create a Moodboard

Once you’ve defined the core values of your brand, it’s time to conceptualize. We recommend starting with a moodboard - it’s a great way to quickly generate ideas and see what aesthetic you gravitate towards. Some things to consider when looking for inspiration include:

  • Color Palette
  • Logo Inspiration
  • Photography (product & lifestyle)
  • Typography (fonts)
  • Imagery (icons, illustrations, graphics, textures)
  • Website + Social Media Examples

When all is said and done, the moodboard should align with the vibe and purpose behind your brand. 

Part 3 - Designing & Refining 

Once a general style has been established and you have your vision in mind, it’s time to bring your brand elements to life. As these are important decisions, it’s easy to get stuck on one idea - we emphasize the importance of experimentation with multiple concepts for logos, color palettes, and style guides. Aim for at least three variations of these to help you discover what feels most authentic to your brand. Once you narrow down a singular concept, continue to refine your elements until they feel complete and authentic. 

Part 4 - Brand Guidelines

As the finalization of your design elements takes shape, it’s crucial to create them into a style guide-your own brand guidelines. Your brand guidelines ensure consistency in how your brand is presented across various platforms. Remember that this should function as a rulebook for how to use your brand. Anyone you pass it off to should be able to understand how your brand should be implemented. At minimum, your brand guidelines should include:

  • Color: consider color codes for both print (CMYK) and web (RGB) materials.
  • Typography: a font pairing of a primary and secondary brand font.
  • Logos: we recommend including a primary brand logo, a secondary logo, and a brand icon. Not every logo will fit in every location across print and web, so it helps to have multiple orientations.
  • Imagery: this could include photography, illustrations, icons, patterns, and/or graphics.
  • Links to all of your brand assets, including font files, logos (png and vector format), and imagery/icons/photography.

Once all of these boxes are checked, your brand is ready to launch! Remember that you don’t have to stop here. As your business develops and evolves, so does your brand journey. There’s always room for more innovation and refinement, so keep pushing the boundaries of what your brand can achieve.

Master Your Email Subscribers' Preferences In 90 Days

Understanding and managing email subscriber preferences is key to an effective email marketing strategy. We wanted to share Good & Gold’s approach which provides a month-by-month plan to help you master subscriber preferences, ultimately leading to more engaging and successful email campaigns.

Month 1: Laying the Groundwork

Segment Your Engaged Audience

Goal: The aim is to focus on subscribers who are most actively engaged with your brand, as they will provide the most reliable data for your initial tests and analyses. Plus, adding first and last name fields to your signup and preferences forms will allow you to send more personalized emails to new subscribers.

Task: Start by analyzing your email list to identify the most engaged subscribers. For larger audiences, segment those who have interacted with your emails in the last 90 days. It's also important to update your email signup form and email preference page to include fields for subscriber’s first and last names. This will allow you to personalize your campaigns to each subscriber.

Create a Versatile Content Plan

Goal: To plan a varied approach that not only drives sales but also enables direct connection with your audience. Each type of content offers a unique opportunity to engage and understand what resonates with your subscribers.

Task: Develop a content calendar that includes a mix of sales promotions, brand stories, and important announcements. Incorporate creative approaches, like the successful Winter Horoscope campaign Good & Gold recently launched for Alfred Coffee.

Month 2: Experimentation and Analysis

A/B Testing - Initial Phase

Goal: The primary objective is to understand which specific elements of your email campaigns are driving engagement. By controlling one variable at a time, you can accurately determine the effect each has on subscriber behavior and preferences. This focused approach to A/B testing will provide you with clear, actionable insights to improve your email marketing strategy.

Task: Begin A/B testing with your email campaigns by varying one element at a time. This could include testing different email send times (AM vs. PM), experimenting with subject lines (using emojis vs. not using them), and altering the placement of your call-to-action (CTA in the header vs. after the body text).

Review and Understand Data

Goal: The objective here is to gain clear insights into what specifically resonates with your subscribers and have that inform your strategy with your next campaign. Did you find that more people opened your campaign in the evening? Consider sending future emails in that time frame. 

Task: Once you've conducted your A/B tests, it's time to dive into the data. Analyze which version of your email campaigns performed better and why.

Month 3: Refinement and Advanced Strategies

Refine Your A/B Testing Approach

Goal: To further enhance the personalization and relevance of your email campaigns. By now, you should start seeing patterns in what your audience prefers, allowing you to tailor your content more effectively.

Task: Based on your findings from Month 2, start refining your A/B testing strategy. Try changing the metrics you're measuring for each variable. For example, if you found that more people opened your email in the evening, you should consider testing to see if they actually placed more orders in the evening as well! 

Also, now that you’ve likely gathered the names of some of your new subscribers, try testing personalization in some of your campaigns.

Implementing Optimized Strategies

Goal: To establish a more targeted and effective email marketing strategy that aligns with your audience’s preferences. The aim is to increase engagement, which could lead to higher open rates, click-through rates, and ultimately, conversions.

Task: Take the most successful elements from your A/B tests and start implementing them in your regular email campaigns. This might involve changing your email send times, updating your subject line strategy, or reformatting your email layout.

Additional Considerations:

  • Feedback Mechanisms: Include surveys or feedback links in your emails to gather direct insights from your subscribers about their preferences.
  • Monitor Industry Trends: Keep an eye on emerging trends in email marketing. What works today may evolve tomorrow.
  • Ongoing Optimization: Remember that subscriber preferences can change. Keep analyzing and adjusting your strategy to stay relevant and engaging.

By following this 90-day plan, you'll be better positioned to understand and cater to your email subscribers' preferences. Not only does this lead to more successful email campaigns, but it also helps in building a stronger, more meaningful relationship with your audience.

Need assistance in mastering the realm of email marketing? We've got you covered. Connect with us today for expert guidance on your next email marketing campaign!

Think Big, Grow Local

In today's fast-paced digital landscape, local businesses face unique challenges and opportunities. This article is a deep dive into the transformative power of digital marketing, offering insights into best practices and tangible benefits of SEO, Paid Media, and Email Marketing. Our goal is to equip you with the knowledge and tools to elevate your business, with examples from our successful partnerships with clients like Stumptown Coffee, Alfred Coffee, Domaine Serene, and more.

SEO: Driving Traffic and Visibility

Search Engine Optimization (SEO) is essential for enhancing online visibility and driving organic traffic. By strategically optimizing various elements of a website, such as content, meta tags, and backlinks, SEO aims to improve a website's ranking on search engine results pages. When done effectively, SEO helps websites appear higher in search engine rankings for relevant keywords, making it easier for potential customers to find and engage with them. A well-implemented SEO strategy can increase website traffic by up to 1000%, with businesses appearing in the top Google search results capturing up to 33% of user engagement.

Benefits

  • Enhances local discoverability and connects businesses directly with the target audience.
  • Improves website ranking, leading to increased credibility and trust.
  • Drives sustained organic traffic, reducing dependence on paid advertising.

Client Highlights

  • Stumptown Coffee: Improved online visibility, resulting in increased café visits and website traffic.
  • Zupan's Grocery: Enhanced online and in-store visits through SEO-driven promotions.

Paid Media: Maximizing Reach and Impact

Paid Media helps to extend a brand's reach and engages with a wider audience. Unlike organic marketing, it allows businesses to invest in targeted advertising campaigns across various online platforms, including search engines, social media, and display networks. This precision targeting enables brands to reach specific demographics, interests, and behaviors, ensuring their content reaches a wider range of potential customers. On average, businesses see a $2 return for every $1 spent on Google Ads, and a well-crafted ad campaign can increase brand awareness by over 80%.

Benefits

  • Offers quick visibility and immediate traffic, ideal for promoting new products or events.
  • Enables precise targeting to reach specific demographics and interests.
  • Provides measurable results and insights for continuous optimization.

Client Highlights

  • EWF Modern: Utilized Google Ads to significantly increase store visits and phone calls.
  • Domaine Serene: Increased tasting room visits and website traffic through strategic Google and Meta ads.

Email Marketing: Building Relationships and Loyalty

Email Marketing is a versatile digital strategy that plays a pivotal role in building customer engagement, nurturing relationships, and fostering brand loyalty. Through personalized and targeted email campaigns, businesses can connect with their customers on a more personal level, addressing their specific needs and interests. Over time, email campaigns that contain valuable and consistent content cultivates trust and keeps customers engaged, ultimately creating loyal customers. Email Marketing remains a highly effective channel for engagement, boasting an average ROI of $42 for every $1 spent. Additionally, personalized email campaigns can lead to a 20% increase in sales opportunities.

Benefits

  • Fosters direct and personal communication with customers.
  • Enhances customer retention and encourages repeat business.
  • Enables targeted promotions and updates, driving both online and offline engagement.

Client Highlights

  • Alfred Coffee: Increased website visits, café traffic, and app downloads through personalized email campaigns.
  • Stumptown Coffee: Utilized email marketing alongside Google Ads and SEO to drive café and website visits.

Conclusion

Embracing digital marketing is no longer an option but a necessity for local businesses aiming for growth and sustainability. Through this article, we’ve shared insights and best practices that showcase the potential of SEO, Paid Media, and Email Marketing in driving significant results. At Good & Gold, we’re committed to helping businesses like yours harness the power of digital marketing to achieve your goals. If you’re looking to elevate your digital presence and drive real business results, we invite you to reach out to us. Let's work together to create a strategy tailored to your unique needs and objectives.